Anyone who works in an office environment knows that it is fairly difficult at times - actually most of the time - to focus solely on one thing. As soon as you start working on something, the phone rings, or someone stops by, and every five minutes a new e-mail arrives - ding! - in your in-box and the person who sent it is expecting a "timely" response.Today I heard about Salesforce Chatter. Imagine Facebook and Twitter for the office.
The Salesforce website says that Chatter is "a brand-new way to collaborate with people at work. Where the status of important projects and deals are automatically pushed to you — so you're always in the loop. With Chatter, it’s easy to work together and know everything that's happening in your company. Updates on people, groups, documents, and your application data come straight to you in your real-time feeds."
So now you'll have to monitor a real-time stream from your co-workers to be notified that Gordon arrived safely in Japan for a sales meeting with such and such bank. And Bud will be sharing a new presentation that he would like your feedback on in 30 minutes. New status update for Bud: The presentation will now be ready in 15 minutes. And Gordon is having vegetable tempura and udon noodles for lunch. Oy vey!
I am guessing you aren't too impressed with it?
ReplyDeleteAt first I thought you were going to talk about a different app. You see, I recently saw a demo of a CRM that really scared me. This program collects customers' email addresses and then automatically runs them against all the Social Media sites and returns the results. This means that a salesman can see from your Facebook page you love Joe Cocker and he can make sure to mention Joe Cocker as he's selling you a car or whatever- thus forming an artificial bond with the customer.